Privacy Policy (FlyoDeals)

We, at FlyoDeals, guarantee that your data is completely secure. It should be noted that we might need to disclose your personal information to our business partners, service providers, and product manufacturers (such as those that offer rental automobiles). Accommodations and airline tickets), as they will need your information to continue with the booking of the flight, hotel, and rental car.

For better internet usage and website browsing, we may gather the following data as you browse our website:

OS (Operating System), URL and Browser, IP Address, Search History, and Cookie Identifiers

What information do we gather, and why?

To fulfill our obligations as a travel agency, we collect, use, and disclose personal data. We plan and oversee travel arrangements for the benefit of our clients. Additionally, we learn the following details during our interaction:

Contact information for you, including your full name, residential address, phone number, and email address.
The airline might ask for your passport number, birthdate, and country of citizenship.
Payment information, which includes the name of the principal cardholder, the card number, the expiration date, and the security code
Health issues and dietary needs: These relate to the itinerary or are required by the relevant travel service provider, such as an inn or a tour operator.
Information is provided by filling out forms, which may ask for information like your email address, how you found us, and your preferred means of transportation. Using your information, we will inform you of all current product offers and discounts.
Calls are recorded to allow for quality assurance monitoring.
Social Media - The privacy regulations of social media sites like Instagram, Facebook, and Twitter will impose restrictions on your use of those platforms.
IP Address and Cookies - Our server will record information about the computer and the network you are using to connect to our website while you use it. This information is stored in your IP address.

What laws govern the use of personal data and how do we use it?

What laws and regulations control how we use personal data?

I) Business:

A. To perform the duties of a travel agent, consequences if the information required to complete the booking is not provided.

B. Normally, personal and contact information must be included to complete the travel reservation. Such as payment information, credit card numbers, frequent flyer numbers, dates of birth, and dietary preferences.

II) Reasonable interests

The information is used for broader purposes, such as: to give you details of the travel confirmation and updates on your journey, to manage the flight booking, and to enable contact with customer service. Direct marketing communications and the associated profile help us to offer the relevant products and services, including deciding whether to offer you certain products and services or not.

We use your personal information to send you marketing materials, such as competitions, new products, and special offers. Emails, text messages, and data transmissions are all a part of it. You can let us know if you do not want to receive such information.

III) With your permission

In specific circumstances, we commence the data collection with your consent. For instance, if you check a box to receive email newsletters, your personal information may be used to provide you with the necessary information on discounted fares.

Who do we share your personal information with?

We divulge the following individuals' personal information:

Travel bookings are fulfilled by primary suppliers, including car rental companies, airlines, transfer companies, hotels, tour operators, cruise lines, and activity providers.

How long do we maintain a record of your personal information?

a. Personal data is kept for as long as it is required or necessary.

b. Essentially for six years, to protect us from any contractual disputes.

c. Records are kept under control and in compliance with all legal and regulatory requirements.

Your rights

The following is a list of your legal rights regarding the personal data we handle. You have the right to:

a. Get in touch with us to confirm so that data collection can begin;

b. Ask to use the personal information we currently have; and

c. Ask for clarification if the personal information is incorrect or incomplete.

d. If there is no valid reason to keep the personal data, ask to have it removed.

e. Upon request, we will remove your data.

The Privacy Policy could change in the future. If the privacy policy changes, we will send a letter to the address you have on file or post a notice on the website. You need to stay updated on the Privacy Policy modifications. We are available to help you 24 hours a day, seven days a week if you wish to exercise any of the aforementioned rights or if you have any other questions about our privacy policy.

Credit Card Fraud Prevention :- To avoid the fraud transactions, passengers are required to fill up an authorization form to verify their payment information for certain transactions. You have to send this form to us with the copy (front and back) of your government approved photo ID. You can also send the picture of your credit card (be sure to hide first twelve digits on the card) to our customer support email address which is booking@Flyodeals.com We generally ask for aforementioned documents in case: if credit card holder is not the passenger and it is third party transaction, if you want to travel to a destination for which we have had fraud transactions more than three in the past, if the departure date is within coming 30 days of if the card used is billed outside the USA.

The "Phone Deal" is an Economy/Business/First class fare which is based on certain conditions of travel. The travel conditions include weekday travel; minimum and maximum stay and are for specific travel period. There are other restrictions which may apply and our sales representative will assist you to know them. This fare is subject to availability of seats and class of service and considering all the conditions of travel. This fare is non-refundable, non-changeable and non-transferable. The fare and its governing rules are subject to change without any prior notice. The baggage fee imposed by the airline is not included in secret deal fare.

Disclaimer Subject to limitation and extent permitted by law, Flyodeals will be liable for direct damages only incurred by the user due to shortcomings of our services further to be decided by both parties. Flyodeals is merely an agent (not are seller) bridging the gap between people who are willing to travel and travel service providers. Flyodeals does not own or manage any of the travel services listed on the website, neither is it associated with any such travel service provider. Acting as a mediator, Flyodeals holds no responsibility for services not executed by the third-party vendor and does not endorse or insure services being rendered by service providers or reimburse in case of loss. Complaints or any claim with respect to the services, cost, special requests, are to be directly taken with the service provider. Flyodeals disclaims liabilities with respect to reimbursements and com plaints by the customer.